Help Centre

Everything you need to manage first aid kits, run inspections, and stay compliant — all in one place.

🚀 Getting Started

Beginner

Create Your First Kit

Sign up, pick a template (or start blank), name your kit, set its location, and add items. Takes about 2 minutes.

Beginner

Import From Templates

Browse 229+ pre-built templates covering workplace, vehicle, construction, home, sports, and specialty kits. One tap to import.

Beginner

Set Up Your Organization

Create an organization, invite team members, and assign roles (Admin, Inspector, First Aider, Viewer) to control access.

🔍 Inspections

Core Feature

Run an Inspection

Open a kit, tap "Inspect", and work through the checklist. Check items for expiry, quantity, and condition. Add photos and sign off.

Core Feature

Inspection Schedules

Set monthly, quarterly, or annual inspection frequency per kit. Get reminders before inspections are due and alerts when overdue.

Reports

Export Inspection Reports

Generate PDF inspection certificates with digital signatures, timestamps, and photo evidence. Email directly to stakeholders.

📋 Compliance

WHS

State-Specific Compliance

FirstAidLog evaluates your workplace against WHS requirements for your state (NSW, VIC, QLD, WA, SA, TAS, ACT, NT). Scoring across 8 compliance dimensions.

WHS

First Aider Ratios

Automatically checks if you have enough first aiders based on worker count, risk level, and state requirements. Alerts when ratios are below minimum.

WHS

Notifiable Incidents

The incident report form automatically flags events that may be notifiable under WHS laws and provides the relevant regulator contact details.

📦 Kit Management

Items

Track Expiry Dates

Add expiry dates to items and get automatic alerts when items expire or are expiring soon. View all upcoming expiries on the dashboard.

Items

Low Stock Alerts

Set minimum quantities per item. When stock drops below the minimum after usage or inspection, the system flags it for replenishment.

Multi-Site

Manage Multiple Sites

Add workplace sites with state, risk level, and worker counts. Assign kits to sites. View compliance across all sites from one dashboard.

👥 Team & Roles

Roles

Understanding Roles

Admin — full access. Inspector — run inspections, view kits. First Aider — log usage, view assigned kits. Viewer — read-only access to assigned kits.

Training

Training Records

Track first aider certifications (HLTAID011, HLTAID009), expiry dates, and CPR refreshers. Get alerts before certs expire. Assign first aiders to specific kits.

💳 Billing & Integrations

Plans

Subscription Plans

Start free with the Starter plan. Upgrade to Professional or Enterprise for more kits, sites, seats, and features. Pay monthly or annually (save 20%).

Integration

Xero Invoicing

Connect your Xero account to create draft invoices for kit replenishment costs. OAuth 2.0 — your credentials stay with Xero.

Still need help?

Submit a support request and we'll get back to you within 1 business day.

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