Frequently Asked Questions

FirstAidLog is an Australian-built platform for managing first aid kits, fire extinguishers, defibrillators, and other safety equipment. It tracks inventory, expiry dates, inspections, incidents, and compliance — all in one place.

Yes! The Starter plan is free and includes core features like kit tracking, expiry alerts, and basic inspections. Paid plans (Inspector, Pro, Business, Enterprise) add features like compliance certificates, multi-organisation support, advanced analytics, and priority support.

FirstAidLog is a web-based application that requires an internet connection to load data and save changes. We recommend a stable connection for the best experience.

Absolutely. Use our built-in templates for AED/defibrillators and fire extinguishers. Each sub-component (pads, battery, spare battery) can have its own expiry date. You can inspect and track them just like first aid kits.

You can generate and print QR code labels for any kit. When scanned, the QR code opens the kit details page in FirstAidLog. Only logged-in users with the correct organisation access can view the kit contents.

We support PNG, JPEG, GIF, WebP, BMP, and SVG formats for organisation logos and inspection photos. Images are automatically compressed to keep uploads fast.

Yes. Create an organisation and invite team members with different roles: Admin (full control), Org Admin (organisation management), Inspector (inspections and reports), First Aider (incident reporting), or Viewer (read-only access). All changes sync in real time.

FirstAidLog helps you meet your WHS obligations by tracking inspections, generating compliance certificates, and sending expiry reminders. However, it is a management tool — not a substitute for formal safety assessments. See our Terms of Service for the full liability disclaimer.

Use our First Aid Calculator to check your requirements, or browse workplace first aid requirements by state.

You can export kit inventories, incident reports, audit trails, and inspection records as CSV or PDF files at any time from the respective screens. Bulk exports and organisation-wide audit downloads are available on paid plans.

All data is stored securely on Supabase infrastructure with row-level security, encrypted at rest and in transit. Our hosting is on Vercel with global CDN. Data residency is subject to our hosting provider's infrastructure locations.

How To: Get Started

Create an Account

Sign up with your email address at firstaidlog.com. You'll receive a confirmation email to verify your account.

Create an Organisation

Set up your workplace organisation with name, ABN, logo, and contact details. Invite team members to collaborate.

Add Your First Kit

Choose from 200+ pre-built templates (FastAid, St John, Survival, or Generic) or create a custom kit. Templates include all standard items with recommended quantities.

Track Expiry Dates

Set expiry dates for each item. FirstAidLog will alert you when items are expiring within 30 days or have already expired.

Run Your First Inspection

Open the Inspection screen, select your kit, and check each item (pass/fail/unchecked). Adjust quantities, add notes, and generate a compliance certificate when done.

How To: Perform an Inspection

Select Kit

Navigate to the Inspection screen. Choose the organisation and kit you want to inspect.

Check Each Item

Tap items to cycle through: unchecked → pass → fail. Expand any item to adjust quantities or add notes.

Complete Environment Checks

Verify the 5 general environment checks: kit cleanliness, location accessibility, signage visibility, container integrity, and incident register presence.

Submit & Generate Certificate

Enter the inspector name and submit. You'll see a completion modal with options to generate a PDF certificate or email the inspection report.

How To: Track Defibrillators & Fire Extinguishers

Add a New Kit

Select "Generic" brand and choose from AED (Basic, Full, Paediatric) or Fire Extinguisher (ABE, CO₂, Foam, Water) templates.

Set Individual Expiry Dates

Each component is tracked separately. Set expiry dates for defibrillator pads, batteries, spare batteries, and the extinguisher service date independently.

Inspect Regularly

Run inspections the same way as first aid kits. The app will track each component's status (pass/fail) and alert you before expiry.

Generate Compliance Records

After each inspection, generate a PDF inspection certificate for your records. These are available for download and audit at any time.

How To: Use QR Code Labels

Generate a Label

Open any kit and tap the "Label" button. Customise the label with organisation branding and print size.

Print & Attach

Print the label via your browser or share as a PDF. Attach it to the kit, cabinet, or wall near the equipment.

Scan to View

Anyone can scan the QR code with their phone camera. They'll be taken to the kit's page on FirstAidLog. Only logged-in users with access can view the full details.

How To: Report an Incident

Start an Incident Report

From a kit detail page tap "Report", or navigate to Incidents → New Incident. Fill in the date, time, location, and patient details.

Record Treatment

Describe the injury and treatment provided. Select items used from the kit — quantities will be automatically deducted from inventory.

Add Witnesses & Photos

Document witness statements and upload photos as evidence. Mark whether the incident is notifiable under WHS regulations.

Submit & Download

Submit the report. It's saved to your organisation's incident register. Download individual or bulk incident reports as CSV for regulatory submissions.